All industries and companies have habits: business practices that have been around for a long time, not all of them good… may have come about, at some point, for all the right reasons. However, when circumstances gradually changed, people just kept doing things the same way, unaware that it had become a suboptimal trait. When now asked, they just shrug their shoulders and say: “I don’t know; that’s just the way we do it”.
Such bad habits can linger on like corporate viruses. They’re harmful, but they persist. Vermeulen explains why market forces fail to eliminate inefficient processes and strategies and explores what you can do to boost your corporate immune system and how to create an organisation that continuously renews itself and automatically rids itself of the bad habits.